Document Conversion Online
Boulders 2 Bits provides a link to Media Convert, which has a huge selection of document conversions you can perform online. I haven’t worked with it yet, but it’s definitely in my bookmarks.
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What Not to Do to Tech Support
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
Many PCs Still Running Windows XP
It’s 74%, in fact, according to this endgadget.com story. Based on my own experience I would add that IT expense and software compatibility are the two keys. Even though I’ve found that most software issues can be resolved without excessive effort, I did run into one case in which Quicken Home Inventory would not run…
Pay Attention to Site Behavior
There’s a story on MSNBC.com about a security vulnerability discovered in DNS servers. Those are the machines that take the name you type into your address bar and convert it into numbers your computer can comprehend. If it converts it into the wrong set of numbers, you go to the wrong place. It would be…
Amazon Eating the World?
There’s an interesting article in Bloomsberg BusinessWeek titled Amazon, the Company that Ate the World. The title may seem just a bit over the top, but the content is interesting. I enjoyed the commentary on Amazon.com‘s business strategy. I admit to some concern as companies like Apple and now even Google try to lock up…
Your Computer is a Tool – Learn to Use It
One of the interesting things I’ve discovered in doing computer and small network support for professionals and small businesses is that many professionals don’t really want to spend any time learning to use their computer. I don’t mean that they don’t want to become experts. Why should they? It’s a tool for them to get…