Bad Restaurant Web Sites (from Slate)
A year or so ago I tried to order Pizza via a company’s web site. About a half hour after I started, I gave up on getting what I wanted into the order and got on the phone. The web site was beautiful, but it was hard to get from here to there.
Thus I got a kick out of the Slate article, Restaurant websites: Why are the so awful?. There are much worse restaurant web sites than the one I experienced!
People want to use your web site much more than they want to experience multimedia.