Grocery Store Floor Plan Fail
My local Publix grocery store has been remodeling for a few weeks. In general, I don’t care for the reorganization. That’s because I’m a list shopper, and not a browser. I am looking for specific things and I like them to stay in the same place.
But that wasn’t the fail I noticed. In reorganization the store they moved the grocery carts indoors. Now that isn’t a bad idea. I don’t particularly care for a wet cart when it’s raining. But there was another problem.
It could be the extra walk for people entering the store. Considering that I park across the lot in order to get extra steps for exercise, that problem wouldn’t bother me, but folks with disabilities might find that a little difficult.
But as I exited the store I noticed something else. People leaving the store bumped into those getting carts. It was a chorus of “sorry,” “excuse me,” and so forth.
Methinks someone didn’t take adequate thought in design here …