Link: Opensource.com AI Predictions
Opensource.com provides some important predictions about AI over the coming year.
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IT Ethics from TechRepublic
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
Many PCs Still Running Windows XP
It’s 74%, in fact, according to this endgadget.com story. Based on my own experience I would add that IT expense and software compatibility are the two keys. Even though I’ve found that most software issues can be resolved without excessive effort, I did run into one case in which Quicken Home Inventory would not run…
Customer Support – Complaining and Paying
Since I run a part-time business that is essentially customer support, I’m always interested in the quality and methods used to deliver it. For me, this is very personal. I am either on a contract or a by-call basis for small businesses that are not large enough to have their own IT deparment, but are…
Cleansing Your Reputation
MSNBC’s Red Tape Chronicles has an entry titled Companies’ Online Reputations Scrubbed Clean, which discusses a company that will cleanse your reputation by pushing negative stories lower in the ratings. A Google spokesman indicates this is perfectly fine with them, as long as you don’t use spammy techniques to do so. This reminded me of…
aBook and the Medieval Help Desk
… from Dr. Platypus.
Link: Open Source Alternatives List
Opensource.com is a very useful site. Here’s a list of open source alternatives to some common applications. I have used many of these myself. I plan in the near future to talk about the differences between the commercial options and open source options. There are often excellent reasons to use the commercial options, for example,…