10 More Tools for Twitter
. . . from a more serious perspective, from Jason Hiner.
. . . from a more serious perspective, from Jason Hiner.
I think the scenario pictured in this article from MSNBC.com Red Tape Chronicles is at least partially a picture of the future. I’m sure early attempts at remote customer service will be problematic. Some of the comments to that post reflect the reality that people want, well, what they want. What many of us want…
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
I intensely dislike fake news or, for that matter, slanted news. I do believe that the term “fake news” should be limited to things that are totally made up, not things in which the reporting is slanted, or in which poor conclusions are drawn. People were and are justified in mistrusting the media. Personally, I…
This is the second part of the video I embedded from YouTube yesterday. While I am interested in the part about IT as it hits close to home, even for someone on the “old-ward” slide from full time IT, I’m even more interested in the policies and pressures on business that tend to make consolidation…
From @jasonhiner: The Four Stages of the typical Twitter User. I’m trying to move from stage three to stage four.
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
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