. . . from a more serious perspective, from Jason Hiner.
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
Note: I find I never posted this, but it still looks relevant, so here goes! I’ve been trying to make Twitter work for me (Follow Me), and by “work for me” I don’t merely mean as a way of increasing hits on my web sites or sales of my products–directly, that is. I’ve been following…
I’m a strong advocate of thinking long term when trying to solve problems in government, not to mention business and personal activities. Very often problems result from not thinking long term enough. This reminds me of the time way back in prehistory (1992, to be precise) when I was a Computer Specialist at Radio Shack….
I just reluctantly switched to cellular service only. I did so reluctantly, even though we were receiving less and less calls on the landline phone. Essentially all it was doing was eating away money. I’m also learning to keep all my tasks listed, my calendar updated, my contacts annotated, and generally my whole life organized…
To maintain information you need to regularly remind yourself and your employees to be attentive in their use of tools. We learn to follow certain safety rules with power tools, but often we forget to be similarly attentive with the devices that store and (hopefully) protect our information Some (but by no means all) things…
This post has some more links on productive use of twitter.
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