Some thoughts from the Career Management Blog.
I’ve discovered that going full tilt while I’m under the weather tends to increase rather than decrease my lost time, so here I am in my living room easy chair, hoping what I think is a minor illness will go away quickly. Problem is, I can’t shut off my brain, so enter my Samsung Galaxy…
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
I’m a strong advocate of thinking long term when trying to solve problems in government, not to mention business and personal activities. Very often problems result from not thinking long term enough. This reminds me of the time way back in prehistory (1992, to be precise) when I was a Computer Specialist at Radio Shack….
Some details here.
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
If you’re not subscribed to various useful blogs on TechRepublic, you should be. I get a great deal of information from that source. For those who may not be subscribed, or who haven’t seen it yet, let me recommend Video: Three ways you might be breaking the law with your computer (there’s also a text…
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