Some thoughts from the Career Management Blog.
The podcast/YouTube channel Into the Desert has been examining a number of issues in religion, philosophy, and politics. They have started a series on the problems with the IT business in general, including consolidation, deterioration of service, and employment issues including instability. Here’s the first video. They’ve made a second, but if you want to…
McKain, Scott. The Collapse of Distinction. Nashville: Thomas Nelson, 2009. I am not generally a fan of motivational books, and that is what I expected that this book would be when I picked it up–a lot of cheerleading and motivational speaking without that much practical advice. I already know I need a good attitude to…
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
There are a number of things I like about the Obama administration, largely in foreign policy and to a lesser extent in terms of civil liberties. But there is one area where I disapprove totally. I think a company that fails should be permitted to fail. The only cushion provided should be the bankruptcy laws,…
I think the scenario pictured in this article from MSNBC.com Red Tape Chronicles is at least partially a picture of the future. I’m sure early attempts at remote customer service will be problematic. Some of the comments to that post reflect the reality that people want, well, what they want. What many of us want…
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…