Some details here.
Boulders 2 Bits provides a link to Media Convert, which has a huge selection of document conversions you can perform online. I haven’t worked with it yet, but it’s definitely in my bookmarks.
From the SmarterMSP blog: Grace Murray Hopper, the “Mother of Computing” SmarterMSP is maintained by BarracudaMSP. I use their Managed Workplace software as the core of my IT business, and some of their security software and services as well.
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?
I’m actually announcing this somewhat late, but I am now an Avast Premier Partner, indicating that I have taken training in both sales and technical aspects of their software. I build my support for small businesses around their Managed Workplace and Cloudcare solutions, and use their end point security software. Considering that all my customers…
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…
I was reading this article from TechRepublic today and at first I thought it had little to do with me, because I manage such small networks. But it wasn’t many paragraphs until it was ringing too true to me to ignore. It matches my experience. Now the largest network I manage has 12 pieces of…
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