Some details here.
I know this is old, and some people are complaining about mentioning it, but it seems to me that there’s enough hardship in using Windows to make it relevant. It’s a complaint e-mail from Bill Gates to folks at Microsoft from 2003. (HT: evangelical outpost and boingboing.)
If you’re not subscribed to various useful blogs on TechRepublic, you should be. I get a great deal of information from that source. For those who may not be subscribed, or who haven’t seen it yet, let me recommend Video: Three ways you might be breaking the law with your computer (there’s also a text…
I’m actually announcing this somewhat late, but I am now an Avast Premier Partner, indicating that I have taken training in both sales and technical aspects of their software. I build my support for small businesses around their Managed Workplace and Cloudcare solutions, and use their end point security software. Considering that all my customers…
There are a number of things I like about the Obama administration, largely in foreign policy and to a lesser extent in terms of civil liberties. But there is one area where I disapprove totally. I think a company that fails should be permitted to fail. The only cushion provided should be the bankruptcy laws,…
With the exception of a few additions, this is a transcript of my podcast today on the Energion.com Podcast. Around a year ago I started to re-evaluate my business. I have been in business now for over 10 years, but the business has never run as I felt it should. My wife and I sat…
Since I run a part-time business that is essentially customer support, I’m always interested in the quality and methods used to deliver it. For me, this is very personal. I am either on a contract or a by-call basis for small businesses that are not large enough to have their own IT deparment, but are…