Some details here.
There’s a story on MSNBC.com about a security vulnerability discovered in DNS servers. Those are the machines that take the name you type into your address bar and convert it into numbers your computer can comprehend. If it converts it into the wrong set of numbers, you go to the wrong place. It would be…
MSNBC’s Red Tape Chronicles has an entry titled Companies’ Online Reputations Scrubbed Clean, which discusses a company that will cleanse your reputation by pushing negative stories lower in the ratings. A Google spokesman indicates this is perfectly fine with them, as long as you don’t use spammy techniques to do so. This reminded me of…
With the exception of a few additions, this is a transcript of my podcast today on the Energion.com Podcast. Around a year ago I started to re-evaluate my business. I have been in business now for over 10 years, but the business has never run as I felt it should. My wife and I sat…
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I know this is old, and some people are complaining about mentioning it, but it seems to me that there’s enough hardship in using Windows to make it relevant. It’s a complaint e-mail from Bill Gates to folks at Microsoft from 2003. (HT: evangelical outpost and boingboing.)
I think the scenario pictured in this article from MSNBC.com Red Tape Chronicles is at least partially a picture of the future. I’m sure early attempts at remote customer service will be problematic. Some of the comments to that post reflect the reality that people want, well, what they want. What many of us want…