Ford: Office on Wheels
Some details here.
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Customer Support – Complaining and Paying
Since I run a part-time business that is essentially customer support, I’m always interested in the quality and methods used to deliver it. For me, this is very personal. I am either on a contract or a by-call basis for small businesses that are not large enough to have their own IT deparment, but are…
Document Conversion Online
Boulders 2 Bits provides a link to Media Convert, which has a huge selection of document conversions you can perform online. I haven’t worked with it yet, but it’s definitely in my bookmarks.
What Not to Do to Tech Support
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
Comparing Linux and Windows at TechRepublic
I think this is a fairly good list. This might help folks deciding whether they can afford to use a Linux station at the office.
Pay Attention to Site Behavior
There’s a story on MSNBC.com about a security vulnerability discovered in DNS servers. Those are the machines that take the name you type into your address bar and convert it into numbers your computer can comprehend. If it converts it into the wrong set of numbers, you go to the wrong place. It would be…
gizmag: Top ten technologies that will change the world
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?