Gizmag describes the new technology, making it possible for blind computer users to make much, much better use of computers.
From opensource.com, 15 books for kids who (you want to) love Linux and open source, Plus, three books for babies. Its’a good list. I’ve added some of these books to my Open Source Software page.
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…
There’s an interesting article in Bloomsberg BusinessWeek titled Amazon, the Company that Ate the World. The title may seem just a bit over the top, but the content is interesting. I enjoyed the commentary on Amazon.com‘s business strategy. I admit to some concern as companies like Apple and now even Google try to lock up…
If sound is muted for YouTube videos in Chrome, you may need to Allow sound. In some cases, it may have been added to the list of blocked sites. In my case, sound didn’t work, but it was on neither list. I added it to the “Allowed” list (using [*].youtube.com, and it works.
Since I run a part-time business that is essentially customer support, I’m always interested in the quality and methods used to deliver it. For me, this is very personal. I am either on a contract or a by-call basis for small businesses that are not large enough to have their own IT deparment, but are…
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