aBook and the Medieval Help Desk
… from Dr. Platypus.
… from Dr. Platypus.
This was just a funny experience I had diagnosing a client’s network problem over the phone. Fortunately I had a young man on the other end of the line who reported accurately. (For those who receive customer service, one of the largest problems for the service tech is getting an accurate picture of where you…
So declared Clifford Stoll in a 1995 Newsweek article, now reproduced by The Daily Beast. There was actually a time when I thought the internet was for specialists, but I soon realized the error of my ways. (HT: The Agitator)
People often think of technology spreading as it’s invented, so we talk about the progress of technology. It’s not entirely wrong to think of it that way, but the technology that you see depends on capital. Sometimes a large company will have older computers than a smaller one. The reason is capital. How much does…
I’m typing this post using my iPad with a Bluetooth keyboard. It’s a rather nice little keyboard, that fits in my suitcase. It also has a touchpad built in. When I use my Galaxy Note 9 with Dex, I use the touchpad as well as the keyboard. With the iPad, I don’t have the touchpad….
The podcast/YouTube channel Into the Desert has been examining a number of issues in religion, philosophy, and politics. They have started a series on the problems with the IT business in general, including consolidation, deterioration of service, and employment issues including instability. Here’s the first video. They’ve made a second, but if you want to…
I had an opportunity to look at this computer this week in the flesh, or better in the silicon, and so I thought I’d put it up here for shopping at Amazon.com. This is a high end computer for gaming or serious business applications that require graphics or very high speed. Key elements to look…
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