Link: Ethics and AI (Design and Engineering)
4 misconceptions about ethics and bias in AI (opensource.com) is well worth reading, whether your designing AI or thinking about its use in society.
4 misconceptions about ethics and bias in AI (opensource.com) is well worth reading, whether your designing AI or thinking about its use in society.
I’ve heard a read a bit about this, and decided to look at it a bit more. You’ll the the Amazon.com link to the left. The difference in price/performance between laptops, tablets, and desktops continues to shrink. You can get excellent performance in a laptop. What I’m telling my clients these days is to give…
Note: As of December, 2017, I combined what I had treated as two businesses, so Neufeld Computer Services is now fully part of Energion Publications. I maintain this separate site to use for more technical information. This is the first of my “At Energion” videos. I recorded this yesterday while working, and we’re considering doing…
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
From a Rocky Mountain Chocolate Factory franchise, according to The Consumerist. I bring this up to point out that a minimum level of common sense is required for good customer service. If you think you have enough rules to cover it, think again. Also see here and here on customer service. (HT: Pursuing Holiness.)
… or something. The actual headline was How Narcissistic Leaders Squash Collaboration. My question is this: Did we need a study to tell us this? The results are worth reading, and if you’re choosing someone for a leadership role, they’re worth heeding. Despite all of this, overconfident leaders are also often the people who get…
(Note: Page author Henry Neufeld is compensated for sales made through links on this page.)