IT Ethics from TechRepublic
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
I was reading this article from TechRepublic today and at first I thought it had little to do with me, because I manage such small networks. But it wasn’t many paragraphs until it was ringing too true to me to ignore. It matches my experience. Now the largest network I manage has 12 pieces of…
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
[Note to readers–this is not about programming. This is about e-mail management for those who are a bit shaky with the computer.] There’s an interesting article in the Washington Post about e-mail, and the way it’s getting the better of many people. As a disorganized person who has trouble with correspondence in any case, I…
MSNBC’s Red Tape Chronicles has an entry titled Companies’ Online Reputations Scrubbed Clean, which discusses a company that will cleanse your reputation by pushing negative stories lower in the ratings. A Google spokesman indicates this is perfectly fine with them, as long as you don’t use spammy techniques to do so. This reminded me of…
It’s 74%, in fact, according to this endgadget.com story. Based on my own experience I would add that IT expense and software compatibility are the two keys. Even though I’ve found that most software issues can be resolved without excessive effort, I did run into one case in which Quicken Home Inventory would not run…
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…