Bad E-Mail Habits
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
To maintain information you need to regularly remind yourself and your employees to be attentive in their use of tools. We learn to follow certain safety rules with power tools, but often we forget to be similarly attentive with the devices that store and (hopefully) protect our information Some (but by no means all) things…
TechRepublic has an excellent video, and a text article. I have been slow in moving toward Vista, but I now have a few installations to deal with. The basis of this video and article is that often one wants to have extra backups of certain critical files. I do this because quite frequently I want…
I was thinking about faxes yesterday because someone asked me for my fax number. Now the fact is that I removed my fax line around nine months ago, and that it had been used for nothing but receiving junk faxes for a couple of years before that. All my vendors and customers take purchase orders,…
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
I think the article There’s no such thing as a ‘remote’ employee in Computerworld is well worth while. People in my generation seem to think working from homed is something special and extraordinary, but as this article points out, our work follows us home and our personal lives follow us to work, and with remote…
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