gizmag: Top ten technologies that will change the world
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?
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I’ve derived some or all of my income from self-employment almost all of the last 20 years. I’ve gotten pretty good at estimating what I will make, and I can come close to my self-employment tax for the year in my head. But I’m not going to give you advice specifically about self-employment tax. Except…
Bad Customer Service Example
From a Rocky Mountain Chocolate Factory franchise, according to The Consumerist. I bring this up to point out that a minimum level of common sense is required for good customer service. If you think you have enough rules to cover it, think again. Also see here and here on customer service. (HT: Pursuing Holiness.)
Five Mistakes Managers Make
… from Toni Bowers at TechRepublic.
No More Humans!
I think the scenario pictured in this article from MSNBC.com Red Tape Chronicles is at least partially a picture of the future. I’m sure early attempts at remote customer service will be problematic. Some of the comments to that post reflect the reality that people want, well, what they want. What many of us want…
Link: Ethics and AI (Design and Engineering)
4 misconceptions about ethics and bias in AI (opensource.com) is well worth reading, whether your designing AI or thinking about its use in society.
Cell Phones Useful in Class?
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