IT Ethics from TechRepublic
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
Similar Posts
Adapting to Technology
I just reluctantly switched to cellular service only. I did so reluctantly, even though we were receiving less and less calls on the landline phone. Essentially all it was doing was eating away money. I’m also learning to keep all my tasks listed, my calendar updated, my contacts annotated, and generally my whole life organized…
IT Folks Make Errors? No!!
I love TechRepublic’s 10 Things posts, and 10 dumb things IT pros do that can mess up their networks is a great one. It’s fun to tell those user stories, but most of us have dumb moment stories of our own. Point #1, however, is critical. We all know it. You have to have backups,…
Customer Support – Complaining and Paying
Since I run a part-time business that is essentially customer support, I’m always interested in the quality and methods used to deliver it. For me, this is very personal. I am either on a contract or a by-call basis for small businesses that are not large enough to have their own IT deparment, but are…
Internet Security – A View from North of the Border
Cory Doctorow is a very well known science fiction writer, journalist, and a commentator on technology and social issues. He is interviewed in about the first 15 minutes of the Canadian (CBC) program Spark 170. I think what he’s saying is both prescient and very important. It would be worthwhile for American readers to listen…
Hacking Turned Nasty
“Turned” nasty? I think hacking is nasty in general. It has been hard to change people’s attitudes toward hackers and copyright violators, because the damage is generally not physical. But the fact is that hackers and spammers cost businesses money. These activities are not some sort of harmless joke–they do damage. Anyone who works in…
Read this and Think PREVENTION
TechRepublic has a good article on dealing with vendors who refuse to talk with consultants. I haven’t actually had any vendors refuse to talk to me, but I have had customers who have been bitten by making a bad call with a vendor. Here’s my strong advice: If you have a consultant or computer support…