IT Ethics from TechRepublic
I thought this video from Jason Hiner of video from TechRepublic would apply only to large offices, but I found that all of the considerations have come up in one form or another in my small office work. Worth watching.
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What I Can’t Support
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…
Document Conversion Online
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Link: The Mother of Computing
From the SmarterMSP blog: Grace Murray Hopper, the “Mother of Computing” SmarterMSP is maintained by BarracudaMSP. I use their Managed Workplace software as the core of my IT business, and some of their security software and services as well.
Pay Attention to Site Behavior
There’s a story on MSNBC.com about a security vulnerability discovered in DNS servers. Those are the machines that take the name you type into your address bar and convert it into numbers your computer can comprehend. If it converts it into the wrong set of numbers, you go to the wrong place. It would be…