Bad E-Mail Habits
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
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Foresight and Solving Technological Problems
I’m a strong advocate of thinking long term when trying to solve problems in government, not to mention business and personal activities. Very often problems result from not thinking long term enough. This reminds me of the time way back in prehistory (1992, to be precise) when I was a Computer Specialist at Radio Shack….
Comparing Linux and Windows at TechRepublic
I think this is a fairly good list. This might help folks deciding whether they can afford to use a Linux station at the office.
Funny Bill Gates E-Mail
I know this is old, and some people are complaining about mentioning it, but it seems to me that there’s enough hardship in using Windows to make it relevant. It’s a complaint e-mail from Bill Gates to folks at Microsoft from 2003. (HT: evangelical outpost and boingboing.)
Many PCs Still Running Windows XP
It’s 74%, in fact, according to this endgadget.com story. Based on my own experience I would add that IT expense and software compatibility are the two keys. Even though I’ve found that most software issues can be resolved without excessive effort, I did run into one case in which Quicken Home Inventory would not run…
Book: Collapse of Distinction
McKain, Scott. The Collapse of Distinction. Nashville: Thomas Nelson, 2009. I am not generally a fan of motivational books, and that is what I expected that this book would be when I picked it up–a lot of cheerleading and motivational speaking without that much practical advice. I already know I need a good attitude to…
Bad Customer Service Example
From a Rocky Mountain Chocolate Factory franchise, according to The Consumerist. I bring this up to point out that a minimum level of common sense is required for good customer service. If you think you have enough rules to cover it, think again. Also see here and here on customer service. (HT: Pursuing Holiness.)