From news.com.au Business. But do I have to start now?
I think the scenario pictured in this article from MSNBC.com Red Tape Chronicles is at least partially a picture of the future. I’m sure early attempts at remote customer service will be problematic. Some of the comments to that post reflect the reality that people want, well, what they want. What many of us want…
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
I’ve derived some or all of my income from self-employment almost all of the last 20 years. I’ve gotten pretty good at estimating what I will make, and I can come close to my self-employment tax for the year in my head. But I’m not going to give you advice specifically about self-employment tax. Except…
… or something. The actual headline was How Narcissistic Leaders Squash Collaboration. My question is this: Did we need a study to tell us this? The results are worth reading, and if you’re choosing someone for a leadership role, they’re worth heeding. Despite all of this, overconfident leaders are also often the people who get…
I was thinking about faxes yesterday because someone asked me for my fax number. Now the fact is that I removed my fax line around nine months ago, and that it had been used for nothing but receiving junk faxes for a couple of years before that. All my vendors and customers take purchase orders,…
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…