Five Mistakes Managers Make
… from Toni Bowers at TechRepublic.
… from Toni Bowers at TechRepublic.
If you’re not subscribed to various useful blogs on TechRepublic, you should be. I get a great deal of information from that source. For those who may not be subscribed, or who haven’t seen it yet, let me recommend Video: Three ways you might be breaking the law with your computer (there’s also a text…
I know this is old, and some people are complaining about mentioning it, but it seems to me that there’s enough hardship in using Windows to make it relevant. It’s a complaint e-mail from Bill Gates to folks at Microsoft from 2003. (HT: evangelical outpost and boingboing.)
TechRepublic has an excellent video, and a text article. I have been slow in moving toward Vista, but I now have a few installations to deal with. The basis of this video and article is that often one wants to have extra backups of certain critical files. I do this because quite frequently I want…
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?
(Note: Page author Henry Neufeld is compensated for sales made through links on this page.)