gizmag: Top ten technologies that will change the world
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?
And the list is here. They all sound reasonably revolutionary, but at the rate things are changing, how long will it take to change the list?
From a Rocky Mountain Chocolate Factory franchise, according to The Consumerist. I bring this up to point out that a minimum level of common sense is required for good customer service. If you think you have enough rules to cover it, think again. Also see here and here on customer service. (HT: Pursuing Holiness.)
The podcast/YouTube channel Into the Desert has been examining a number of issues in religion, philosophy, and politics. They have started a series on the problems with the IT business in general, including consolidation, deterioration of service, and employment issues including instability. Here’s the first video. They’ve made a second, but if you want to…
TechRepublic has been running some of the humor of customer support, most of which has to do with clueless users and how funny some of their responses are. I am acquainted with this kind of humor and occasionally pass some of it on myself. I also know some stories of really dumb tech support guys,…
With the exception of a few additions, this is a transcript of my podcast today on the Energion.com Podcast. Around a year ago I started to re-evaluate my business. I have been in business now for over 10 years, but the business has never run as I felt it should. My wife and I sat…
I find people’s reaction to various technological tools somewhat baffling. If your child is about to use a hammer, you’ll likely give her some pointers. There’s a learning curve. If it’s a power tool, the instruction may be more careful. When the tool is technological, we tend to fear it and decline to spend the time actually learning to use it.
I just reluctantly switched to cellular service only. I did so reluctantly, even though we were receiving less and less calls on the landline phone. Essentially all it was doing was eating away money. I’m also learning to keep all my tasks listed, my calendar updated, my contacts annotated, and generally my whole life organized…
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