Bad E-Mail Habits
This download from TechRepublic, 10 e-mail habits that waste time and cause problems is well worth reading. These tips could help you (and me!) avoid some problems with e-mail communication.
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Adapting to Technology
I just reluctantly switched to cellular service only. I did so reluctantly, even though we were receiving less and less calls on the landline phone. Essentially all it was doing was eating away money. I’m also learning to keep all my tasks listed, my calendar updated, my contacts annotated, and generally my whole life organized…
What Not to Do to Tech Support
Over on TechRepublic, Jody Gilbert has a post 10 signs that you aren’t cut out to be a support tech. I’d like to affirm those ten things and suggest ten things that you should not do to your support tech. (Yep, two entries in a row inspired by TechRepublic. I’ve been enjoying their site.) As…
How to Quit Procrastinating
From news.com.au Business. But do I have to start now?
Book: Collapse of Distinction
McKain, Scott. The Collapse of Distinction. Nashville: Thomas Nelson, 2009. I am not generally a fan of motivational books, and that is what I expected that this book would be when I picked it up–a lot of cheerleading and motivational speaking without that much practical advice. I already know I need a good attitude to…
What I Can’t Support
There’s a good post on the Help Desk at TechRepublic on support requests one should turn down. Since I provide support generally on an annual basis, this is something I have already learned. I have also learned that simply having the specifics in writing doesn’t make people happy. When you receive a support call, what…
Five Mistakes Managers Make
… from Toni Bowers at TechRepublic.